Day 1

8:00 - 9:00

Registration and Breakfast

9:00 - 9:45

Opening Keynote

Speakers: Art Papas and Peter Linas, Bullhorn

In this opening keynote presentation, Bullhorn co-founder and CEO Art Papas and international managing director Peter Linas will discuss the state of global recruitment today, the economic and technological factors affecting the next ten years of growth, and how businesses can remain competitive and thrive in the light of the New Relationship Economy.

9:45 - 10:30

Executive Panel: Growth in the New Relationship Economy

Speakers: Darren Weeks, aap3; Dennis van Weeren, Vibe; Bradley Lewington, Spencer Ogden; Ejaz Ali, Kelly Group Companies

Involving myriad economic, political, legal, and technological shifts - the New Relationship Economy encompasses the future of interpersonal relationships between customers, recruiters, and candidates. Peter Linas, Bullhorn's international managing director, leads a panel of seasoned recruitment executives in discussing how to navigate challenges such as Brexit, GDPR, and the advent of artificial intelligence and turn these profound movements into competitive advantages.

10:30 - 11:00

Networking Break

11:00 - 11:45

Relationship with Data: Mythbusting GDPR and Compliance

Speakers: Garreth Cameron, ICO

The announcement of GDPR, and the remaining time before it goes into effect, has been met with concern for all companies operating in the EU. But GDPR compliance is further complicated for recruitment agencies who manage data and consent not just from customers but also from thousands of candidates. Garreth Cameron from ICO - the authorities on GDPR - will discuss practical strategies to prepare for GDPR in 2018, common myths and misconceptions, and the specific elements that must remain top-of-mind for recruiters.

11:45 - 12:30

CEO Fireside Chat

Speakers: Peter Searle, Airswift; Art Papas, Bullhorn

The recruitment industry is at a turning point, with agency leaders inundated by major shifts in the market. From growth strategies to the rise of online recruitment platforms to automation and both internal and external corporate culture changes, there is a lot of uncertainty with which to grapple in today's New Relationship Economy. Join Bullhorn CEO Art Papas as he interviews legendary recruitment industry leader Peter Searle, CEO of Airswift and former Group Managing Director at Adecco. Peter has twenty years of insight on growing recruitment businesses, staying globally competitive, and navigating change. This far-reaching and compelling fireside chat is a can't-miss session.

12:30 - 13:30

Networking Lunch

13:30 - 14:15

Vision for Innovation

Speakers: Matt Fischer, Bullhorn

Join Matt Fischer, President and CTO of Bullhorn, for the Vision for Innovation presentation, which showcases how artificial intelligence and machine learning redefine the high-quality candidate experience. Fischer will also share Bullhorn's vision for helping companies continue to innovate, differentiate, and stay ahead of the competition in the future.

14:15 - 15:00

Recruitment Economy Trends Discussion

Speakers: Samantha Hurley, APSCo; John Nurthen, SIA; DeeDee Doke, Recruiter Magazine

Today's economic environment is a profound departure for global recruitment firms, and navigating a multitude of micro and macroeconomic challenges is at the forefront of ensuring continued growth in the New Relationship Economy. This panel will convene some of the brightest legislative and industry association minds in recruitment, including executives from APSCo, SIA, and more to discuss the economic trends shaping recruitment both now and in the future.

15:00 - 15:30

Networking Break

15:30 - 16:30

Power of Me: Why Diversity Is Essential in Recruitment

Speakers: Joanna Abeyie, Hyden; Charlotte Clarke, APSCo; Yvette Cleland, Clinical Professionals

Long underrepresented at recruitment agencies despite being prioritised by clients and candidates alike, diversity is no longer some far-off goal that firms should aim to eventually pursue. Internal and candidate diversity are not only essential for recruitment agency success - at this point, any firm not embracing a comprehensive diversity and inclusion program has relegated itself to be completely left behind competitively. An esteemed panel of experts on diversity and inclusion will discuss how to leverage D&I at your business, why the companies who treat diversity as core to their business have greater revenue, and how to take substantive steps towards progress.

16:30 - 17:30

Building Relationships with Future Talent

Speakers: Alex Edelman, Comedy Star of "Millennial" and "Everything Handed to You"

Are Millennials the bane of your existence - avocado toast-eating gadflies who have little to teach serious professionals? Unfortunately, not only is that a gross mischaracterization, but Millennials are now the fastest-growing demographic of managers and leaders in the world. They will run your business, if they aren't already, and it's best to stop fighting it. Peter Linas of Bullhorn will be joined by renowned entertainer and Millennial expert Alex Edelman to discuss the rise of Millennials in the workforce and how all companies can benefit.

17:30 - 22:00


Join us for the recruitment industry's most talked-about social event of the season, the Bullhorn Live party! With entertainment from Madhen and plentiful food, drink, and lively networking, you won't want to miss an evening like this. Come for the incredible party, stay for the conversation!

Day 2

8:00 - 9:00

Registration and Networking Breakfast

9:00 - 9:45

Marketplace Partner Speed Pitch

Speakers: Bullhorn Markplace Partners

Technology is driving recruitment industry innovation but most firms are not equipped with the skills to bring good ideas to your operation. Learn how to leverage the Bullhorn platform, without being a technology expert, to drive success and increase your profitability. In this session you'll learn how to automate methods for maintaining quality candidate data and referring candidates, maintain a dialogue with clients without picking up the phone, and provide cutting edge mobile apps that set you apart from the pack.

9:45 - 10:15

Networking Break

10:15 - 11:00

Breakout Sessions I

Mastering Bullhorn Administration Tools

Speakers: Phil Cook, Dan Popa, Bullhorn

Are you an experienced Administrator who just upgraded from Team or Corporate edition and looking for a refresher? In this session, learn how to take full advantage of admin controls to optimise your workflows and processes to match your company’s best practices.

The Importance of Candidate Experience in Achieving Business Outcomes

Speakers: Shaun Weise, Richard Boyd, Bullhorn

In the middle of a talent shortage, how are you differentiating your firm from the competition in order to bring in the best candidates? In this session, learn how to win the fight for talent. Take away a few key tips on how to build better relationships with candidates and sharpen your competitive edge.

Leveraging Recruitment Technology to Drive Your Productivity

Speakers: Gary Browning, CloudCall

According to a study conducted by Bullhorn, 65% of UK recruitment agencies consider it their top priority to increase profitability, with 48% predicting an increase in their tech investment. How can you be sure that you’re choosing the right tech tools? Can these tech tools enable you to increase your productivity and provide a great candidate experience? In this session, we will focus on how today’s industry leaders can drive productivity, automate processes, and ultimately, accelerate their growth through the use of advanced recruitment technology.

11:15 - 12:00

Breakout Sessions II

Measure the Metrics that Matter: Best Practices

Speakers: Toby Callahan, Nick Staples, Bullhorn

Tracking key KPIs is crucial for a growing business. Do you know which metrics you are using to measure the success of your business today? In this session, take a deeper look into Bullhorn’s reporting capabilities and discover how to leverage metrics to drive your business.

How to Become a Searching Ninja

Speakers: David Stott, Lizzie Maloney, Bullhorn

Finding what you’re looking for in a sea of information can be difficult. Whether you are looking for the perfect candidate or an open job requisition, getting information quickly can mean the difference between winning and losing. In this session, come learn about how to get the most out of Bullhorn search tools to truly become a Bullhorn Search Ninja and get to the information you need as quickly as possible.

How to Build a Truly Data-Driven Recruitment Company

Speakers: Ben Carter, Spencer Ogden; Dan McGuire, cube19

There are many steps to becoming a truly data-driven recruitment company and implementing a business intelligence platform is only one, and often the last, of those steps. In this interactive session, Dan McGuire, founder and CEO of cube19, and Ben Carter, Group Head of IT & Systems at Spencer Ogden, will discuss the many important factors involved in becoming data-driven. McGuire and Carter will also examine the benefits of getting it right and the dangers of getting it wrong.

12:15 - 13:00

Breakout Sessions III

Leveraging the Bullhorn Platform for Extensibility

Speakers: Brian Kimball and Josh Godi, Bullhorn

Have you ever wanted to add a custom tab that provided enhanced support for your company’s or client’s workflows? Now with Bullhorn’s app extension starter kit it is easier and quicker than ever to build a custom tab or card. Come, find out how! In this session, we will show you how to configure and set up custom tabs and cards, with a special inside look into our component starter kit.

The Power of the Platform: Finding Bullhorn-Integrated Solutions for the Entire Recruitment Lifecycle

Speakers: Timo Meijrink, Jelle den Dunnen, Bullhorn

For everyone trying to make their Bullhorn do more, come learn how you can extend your Bullhorn to better meet the needs of your business. In this presentation, we will explore several different ways you can leverage custom components within your system to increase the efficiency of your users. After attending this session, you will know that Bullhorn isn’t limited to its basic feature set and that with the help of Customer Success, partners, or yourself, you can transform your experience to whatever your business requires.

Running a CRM-First Strategy

Speakers: Lisa Jones, Barclay Jones

The New Relationship Economy, GDPR, recruiting innovation, and business growth: your recruitment CRM should tackle all of these. It's time that recruitment businesses put their "CRMFirst" to increase profitability and business value. 90% of recruitment leaders expect their recruitment CRM to be their first port of call for their staff. In reality, only 17% of recruiters actually use their CRM as their starting point. This leads to dirty data, increased risk, and low ROI. Join this session to understand the impact of a CRMFirst strategy, get some practical tips on how to implement it, whilst future-proofing for the latest trends, legislation, and increased competition.

13:00 - 14:30

Networking Lunch with Marketplace Partners

14:30 - 15:15

Breakout Sessions IV

The Latest and Greatest: Leveraging New Bullhorn Productivity Features

Speakers: Mitesh Ashar, Alec Fowler, Bullhorn

Are you making the most use of Bullhorn? Get a closer look at the latest and greatest features including Scheduling Canvas Reports, Merged PDFs, Planner and more.

Long-Term Account Nurture: Creating Profitable Relationships

Speakers: Andy Ingham, Kieran Edwards, Bullhorn

It’s true that relationships are the new currency. Building strong, lasting business relationships is more important than ever in the New Relationship Economy. See how to leverage Bullhorn to build profitable client relationships by delivering an incredible customer experience.

Digging into Data to Create Hiring Strategies that Work

Speakers: Rob Williams, Indeed

Data, data, everywhere—but not sure what to think? With heaps of data at your fingertips, figuring out what data to use and how to apply it to your talent attraction strategy can be intimidating. In this session, we’ll share practical advice for breaking down data to glean insights that make your job easier. Learn to use new analytics capabilities that tap into Indeed’s 6 terabytes of daily collected data to better understand market conditions in the cities where you need to hire, how you rank against competitors, and how to harness click data to maximise recruitment ROI.

15:30 - 16:15

Breakout Sessions V

Missed Opportunities - Finding and Filling the Whitespace Opportunity

Speakers: Vince McLaughlin, Sam Gittins, Bullhorn

Are you maximizing the opportunity within your existing account base? In this session, come see how Bullhorn can help identify new business opportunities within your existing accounts.

Prioritising Operational Improvement to Drive Business Growth

Speakers: Sinead Daly, Charlie Rodger, Bullhorn

How are you measuring the success of your business? Are you tracking everything you should be in order to hit your business goals. In this session, see how to glean powerful insights from otherwise hidden data and truly understand the metrics that are driving your business.

Extending Your Bullhorn Investment: Leveraging Technical Innovation for Competitive Advantage

Speakers: Andy Jones and John Weston, Newbury

Technology is driving recruitment industry innovation but most firms are not equipped with the skills to bring good ideas to their operation. Learn how to leverage the Bullhorn platform, without being a technology expert, to drive success and increase your profitability. In this session, you'll learn how to automate methods for maintaining quality candidate data and referring candidates, maintain a dialogue with clients without picking up the phone, and provide cutting-edge mobile apps that set you apart from the pack.

16:15 - 16:45

Networking Break

16:45 - 17:30

Innovation Throwdown

Speakers: Andy Ingham, Bryan Kimball, and Josh Godi, Bullhorn

This energetic session is a competition between finalists from Bullhorn’s Innovation Week, when programmers dedicate themselves to bringing their most creative and inventive product enhancements to life without oversight or influence from our Product Management team. See the cutting edge features first-hand and vote to turn your favorite into a reality!


Closing Remarks

Speakers: Peter Linas, Bullhorn